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DevOps

How not to have a 45-hour outage like GigabitNow

How not to have a 45-hour outage like GigabitNow

My home internet was recently restored after a 45-hour outage of my GigabitNow service in Bloomington, Indiana. This is the worst internet service provider outage I've experienced in 30 years. The outage apparently affected only my account. Part of my job is maximizing uptime for internet services, so

On-Call Credos

On-Call Credos

I've been in on-call rotations for more than a decade. When computers I manage have a problem, they page my team 24/7 for help. I use these credos so being on-call goes as smoothly as possible. Find out before the customer does Whether the customer is internal

Using rsnapshot with systemd

Using rsnapshot with systemd

rsnapshot nicely illustrates some of the features of systemd timers. As of Ubuntu 16.04, the rsnapshot package doesn't ship with systemd service and timer files, so you have to set them up yourself. Before I show how to setup rsnapshot with systemd, I want to cover some

Possible solutions to empty files after log rotation

Possible solutions to empty files after log rotation

You rotate your logs and then find the log files are empty. It appears no more data is getting written to them. Having done server maintenance for several years, this is a common issue that is not specific to the app writing to the log file, such as forever. Here&